Page 1 of 1

Can't Stop/Start ConnectR Service from ConnectR

PostPosted: Tue Apr 29, 2014 10:52 am
by mowens
Since copying our entire test server to a training server, I am now unable to stop/start the ConnectR service from ConnectR. I've added the new server and pointed it to an ODBC on the new training server. I've deleted the old server information with no problem.

When I select 'Stop' on the service window, the service hangs at stopping and many of the interfaces just sit in 'Stop Requested'. Has anyone ever experienced this?

Re: Can't Stop/Start ConnectR Service from ConnectR

PostPosted: Tue May 06, 2014 4:22 pm
by Jamie.Titak
Megan,

Did you try to restart the system service from the windows services under Administrative tools? The system service is named IDX ConnectR, you could also restart the server and see if that fixes the issue. Also, is the name of the system service the same as the server name? If not this will need to be updated in the ConnectR database.

Thanks,

Jamie